Forms & education center
Guides, self-checks and forms
Written to be genuinely useful. No prices, no coverage amounts, and no pretending a coverage rule is simpler than it is — including a plain answer to ‘will my plan pay for it?’ for every major supply line we carry.
Family owned in Boca Raton since 2014 · Medicare-enrolled, NPI 1831505007 · delivery across Palm Beach, Broward and Miami-Dade
Forms & checklists
Order online (most secure), or print a form to fill out by hand.
Smart order form (online)
The easiest, most secure way to order — it asks only what your item needs. Recommended.
Start now →Patient intake form
Print it, fill it out, and have it ready when you call or at delivery.
Open & print →Paperwork checklist: what an order needs
Print it, fill it out, and have it ready when you call or at delivery.
Open & print →Home safety checklist
Print it, fill it out, and have it ready when you call or at delivery.
Open & print →A note on privacy: please do not email completed forms with personal health information. Use the secure online form or call us — we handle health information only through HIPAA-compliant channels. See our Notice of Privacy Practices.
Check it yourself — private, in your browser
Home safety self-check (two minutes)
Answered and scored in your browser — nothing is sent anywhere. Interactive.
Start the check →Resupply readiness check (five questions)
Answered and scored in your browser — nothing is sent anywhere. Interactive.
Start the check →Mobility self-check: walker, rollator or wheelchair?
Answered and scored in your browser — nothing is sent anywhere. Interactive.
Start the check →Education center
Short, plain-language guides — not medical advice, just helpful context.
How to order, category by category
How to order ostomy supplies
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order compression garments
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order wound care supplies
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order catheters
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order CPAP equipment and supplies
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order oxygen and nebulizers
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order incontinence supplies
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order a wheelchair
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order a walker or rollator
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order a hospital bed
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order a pressure-relief mattress or cushion
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order bath safety equipment and commodes
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order a brace or orthosis
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order daily living aids
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order diabetic supplies
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →How to order enteral nutrition
Step by step: what we need from you and your prescriber, how coverage is verified, and how resupply runs.
Read the guide →Getting started
Getting started with home medical equipment
What actually happens between ‘you need a walker’ and a walker arriving — and where it usually goes wrong.
Read the guide →Understanding your prescription
What a DME order has to contain, why plans reject perfectly reasonable ones, and what you can do about it.
Read the guide →How coverage usually works
The general shape of Medicare, Medicaid and commercial coverage for DME — without any numbers, because numbers go stale and vary by plan.
Read the guide →How Medicare covers equipment
The Part B equipment benefit from end to end — what qualifies, what has to be written down, how paying is structured, and where claims actually fail.
Read the guide →Copays, deductibles & coinsurance
The ways a plan splits a bill with you, explained as structure — deliberately without a single number, because every number belongs to your plan and to this year.
Read the guide →Leaving the hospital: the equipment part
The days before a discharge decide the first weeks at home. What to ask for, who to talk to, and what should already be arranged before the ride home.
Read the guide →‘Same or similar’ denials
Why a perfectly reasonable order gets rejected because of equipment you got years ago, possibly from someone else.
Read the guide →Rent or buy?
A short recovery and a permanent need are different problems, and the wrong answer is expensive in both directions.
Read the guide →When equipment breaks: who pays
Stop using anything weight-bearing that feels wrong, then call. How repair responsibility actually divides between rental, warranty and plan.
Read the guide →Will my plan pay for it?
Does Medicare cover ostomy supplies?
Yes — under the prosthetic benefit, with quantity rules per item. The shape of the rule, what has to be documented, and what we check before we ship.
Read the guide →Does Medicare cover catheters?
Yes — intermittent, indwelling and external catheters are covered when the condition and the quantities are documented. Here is how the rule works.
Read the guide →Are compression garments covered?
It depends on why you need them. The three coverage doors — lymphedema, venous ulcers, and everyday prevention — and which one your situation fits.
Read the guide →Are wound care supplies covered?
Dressings are covered under the surgical-dressings rules when the wound qualifies and the order is specific. What that means in practice.
Read the guide →Are CPAP machines and supplies covered?
Covered for diagnosed sleep apnea — with a use-it-or-lose-it condition most people only hear about after it has cost them. The shape of the rule.
Read the guide →Is tube feeding covered?
Formula, supplies and pumps are covered when tube feeding is your main source of nutrition and the order is specific. What the rule looks like, including metabolic formulas.
Read the guide →Are incontinence supplies covered?
The honest answer up front: Medicare does not cover briefs and pads — but Florida Medicaid does, and several other doors exist. Who pays for what.
Read the guide →Is a continuous glucose monitor covered?
CGM coverage has widened repeatedly in recent years. Who generally qualifies, why the criteria move, and how to find out where you stand today.
Read the guide →Does Medicare cover a hospital bed?
Yes, when the chart says why an ordinary bed will not do. What counts as a positioning need, how the rental works, and the full-electric question.
Read the guide →Are walkers and rollators covered?
Yes — walkers are among the most routinely covered items there are. How to qualify, how to choose between a walker and a rollator, and the one denial to watch for.
Read the guide →Is a nebulizer covered?
The compressor, the kits and the medication are three separate coverage questions. Here is how they fit together.
Read the guide →Is a breast pump covered?
Almost always yes through commercial plans — the real questions are which pump, when you can order it, and rental versus purchase. Sort it out before the birth.
Read the guide →Equipment at home
Delivery day: what to expect
How to make the delivery go well, and what should happen before the van leaves.
Read the guide →Measuring for equipment
Wheelchairs, walkers, beds, bath benches and braces all fail when sizing is guessed. What gets measured, how, and which numbers we will ask you for.
Read the guide →Choosing a walker or a rollator
One is for steadiness, the other is for endurance — and the wrong one can create the fall it was meant to prevent. How to tell which problem you actually have.
Read the guide →Preparing for a hospital bed
The bed is the easy part — we bring it, assemble it and set it up. The room, the power and the route in are yours, and they are best sorted before the van arrives.
Read the guide →Preparing for a patient lift
A lift ends the era of hurting yourself to move someone you love — if the room, the sling and the training are right before the first real transfer.
Read the guide →Looking after your equipment
Most equipment failures are preventable, and most of the prevention takes about a minute a week.
Read the guide →Safe transfers at home
Moving someone between a bed, a chair and a toilet is where caregivers get hurt.
Read the guide →Preventing falls at home
The single highest-return thing on this website, and most of it costs almost nothing.
Read the guide →Preventing pressure injuries
Far easier to prevent than to heal — and prevention is mostly about time, not equipment.
Read the guide →Choosing the right brace
A brace is a prescription for a job — stabilize, offload, immobilize or support. Match the job first and the product follows.
Read the guide →Traveling with equipment and supplies
Flights, cruises and road trips with a CPAP, ostomy supplies, catheters or a wheelchair — what to arrange ahead and what to keep in your hand luggage.
Read the guide →Living with a supply need
Living with an ostomy
Fit, skin, leaks and supply — the four things that decide whether an ostomy is manageable.
Read the guide →Catheter care and infection risk
The single biggest risk with catheterisation is infection, and technique is most of the defense.
Read the guide →Wound care at home
What the dressing is for, why the wound clinic specified that exact one, and what should worry you.
Read the guide →Choosing incontinence products
Sizing, absorbency, skin protection — and why most people buy the wrong thing first.
Read the guide →Tube feeding at home
Routine, hygiene, tube site care, and what to do when something is not right.
Read the guide →Measuring for compression
A garment that does not fit does nothing, hurts, or both. Measuring takes five minutes.
Read the guide →CPAP resupply schedule
Worn CPAP parts fail quietly. The therapy stops working before anything looks broken.
Read the guide →Florida-specific
No guides match — try another word, or call us and ask directly.
Still have questions?
Call us and tell us what happened. We will tell you what is usually needed and what your plan is likely to ask for.