For healthcare professionals
Your virtual in-service — six minutes, no meeting
Discharge planners, case managers, physician offices, clinics and attorneys: this is everything a lunch-and-learn would have told you about working with Scotts Medical Supply, readable in about six minutes.
The in-service, in print
Six minutes, six things. No slides, no scheduling.
Who you would be referring to
A Medicare-enrolled DMEPOS supplier in Boca Raton, family owned since 2014, serving Palm Beach, Broward, Miami-Dade, St. Lucie and Martin counties — with shipped supplies going anywhere in Florida. NPI 1831505007.
Where we are deep
A 5,492-item catalog led by the recurring supply lines: 993 ostomy, 787 compression, 517 wound care, 425 urological, 407 respiratory, 180 enteral. If your patient was fitted to a specific product, we supply that product, not the nearest thing in the van.
What a referral takes
The signed order and the chart notes, together. That is it. If anything is missing we call your office and name the missing sentence — we do not sit on the order or send “additional documentation required”.
What your patient experiences
Benefits verified before delivery, their share explained in plain words, updates at each step by text, email or phone, and equipment delivered, assembled and demonstrated — with the caregiver trained, not just the patient.
Programs worth knowing about
Walker and nebulizer closets on your unit for same-day discharge issuance; resupply confirmed before every shipment; an authorized dealer line in Haddenham, Medi, Jobst and Sigvaris (compression & lymphedema); metabolic formula shipped statewide; and equipment on Letters of Protection for injury cases.
What you get back
Confirmation on every referral, status you do not have to chase, and denials explained specifically — documentation problem or policy exclusion, and what would need to change. Then judge us by the first patient.
Four ways to refer — pick yours
Every channel reaches the same intake queue. Choose whatever fits your workflow today.
Fax (800) 594-1226
Monitored around the clock; new faxes are pulled into our intake queue automatically — a fax arriving at 2am is in the queue at 2am. Secure for protected health information. Send the order and the chart notes together.
Call (800) 304-7030
Answered Mon–Fri 9 AM–5 PM ET. We take the order verbally and send it back to your office for signature — the fastest route when you need something handled right now. After hours, fax it: referrals are processed 24/7.
Intake portal
Our online intake runs at intake.scottsmedsupply.com — useful for offices that prefer a browser workflow over the fax machine.
The form on this page
Attach the order and notes below and the referral lands directly in our intake queue. Jump to the form →
🔒 Please do not send patient information by open email. Fax, phone, the portal and this page’s form are the channels we operate for it.
Send a referral online — with the documents
Attach the signed order and the supporting chart notes and this lands directly in our intake queue as a working referral. Documents upload to our HIPAA-covered intake system — they are not sent by email. No documents to hand? Fax them to (800) 594-1226 or call (800) 304-7030 instead.
Try us with one patient
Send one referral and judge us by it. If we do not make it the easiest referral your office sends this month, you have lost nothing.
Scotts Medical Supply · Medicare DMEPOS-enrolled · NPI 1831505007 · Boca Raton, FL · Referrals & authorizations processed 24/7 · All referral partner pages →