How to order bath safety equipment and commodes with Scotts

How it works, step by step

1. Tell us what you need. Call (800) 304-7030, start in the order wizard, or have your clinician send a referral with the documents attached. If you already use a product, the manufacturer code on the box is the most useful thing you can give us: it settles size, style and fit without guesswork.
2. We verify your benefits first. Medicare Part B, Florida Medicaid, Medicare Advantage and most commercial plans. Before anything ships you hear what the plan covers and what your share is, and if it is not covered we say so and quote a private-pay option instead.
3. We collect the order and the documentation from your prescriber. For bath safety equipment and commodes that usually means:
   • Most bath safety equipment is not covered by Medicare Part B — it is generally treated as a convenience or home-modification item rather than durable medical equipment. Commodes are the usual exception when the patient cannot reach the bathroom
   • Some Medicare Advantage plans include an over-the-counter or home-safety allowance that covers these items. Check yours — a lot of people have that benefit and never use it
   • For private pay, no prescription is needed
   You do not chase the paperwork; we do, and we tell you if something is missing.
4. Delivery or shipping. Delivered and set up across South Florida, or shipped across Florida, with the instructions you need and a phone number for the questions that come later.
5. Resupply, if it applies. Supplies that recur are tracked on the policy’s schedule. We check in before each shipment; nothing ships that you did not ask for. How automatic resupply works.

What Medicare looks for

Bedside commode is covered under Medicare policy LCD L33736, Commodes. In plain words, the chart has to show this: Covered when the patient is physically incapable of using regular toilet facilities — confined to a room, or to a floor with no toilet, or physically unable to use the toilet. Convenience is not a criterion. The diagnoses it names include reduced mobility, paraplegia / quadriplegia, abnormalities of gait and mobility, muscle weakness. Resupply under the policy is one-time purchase.

Bathroom safety — grab bars + shower chair is covered under Medicare policy LCD none, Private-pay companion offer — home bathroom safety products are not an Original Medicare DME benefit. In plain words, the chart has to show this: PRIVATE-PAY SAFETY OFFER. A commode order or the same mobility limitation should prompt a bathroom-safety conversation: select the exact shower chair or transfer bench and the correct grab-bar style, length, mounting surface and installation plan from Product Finder. Keep these lines off the Medicare claim. Original Medicare generally excludes bathroom convenience/safety equipment. Never promise a wall-mounted grab bar until the mounting surface and installation responsibility are confirmed. The diagnoses it names include reduced mobility, paraplegia / quadriplegia, abnormalities of gait and mobility, muscle weakness. Resupply under the policy is one-time purchase.

Policies change and plans differ; the link above is the current text. We do not publish allowances or quantity limits here because the number that applies to you depends on your plan and your chart. Ask us and we will tell you yours.

Products people order

The manufacturers’ own photographs, shown under our dealer agreements. Pick one to check coverage and order it; sizes and pack counts come next.

Graham FieldLumex 18" Chrome Grab Bar, Knurled9 sizes or packs · HCPCS E0165Drive MedicalChrome Knurled Grab Bar, 12-inch4 sizes or packs · HCPCS E0165Drive Medical24" Grab Bar, white2 sizes or packs · HCPCS E0165Drive MedicalAluminum Rehab Shower Commode Chair with Four Rear-Locking Casters2 sizes or packsGraham FieldLumex Bariatric Bath Seat with Backrest2 sizes or packsStanderSecurity Pole & Curve Grab Bar, white2 sizes or packs · HCPCS E0165

All bathroom & toilet safety product families

Brands we carry

Drive Medical, Graham Field, Compass Health, Medline, Stander, Nova.

Questions people ask

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