How to order CPAP equipment and supplies with Scotts

How it works, step by step

1. Tell us what you need. Call (800) 304-7030, start in the order wizard, or have your clinician send a referral with the documents attached. If you already use a product, the manufacturer code on the box is the most useful thing you can give us: it settles size, style and fit without guesswork.
2. We verify your benefits first. Medicare Part B, Florida Medicaid, Medicare Advantage and most commercial plans. Before anything ships you hear what the plan covers and what your share is, and if it is not covered we say so and quote a private-pay option instead.
3. We collect the order and the documentation from your prescriber. For CPAP equipment and supplies that usually means:
   • A written order from the treating physician
   • A sleep study — in-lab polysomnography or home sleep apnea test — supporting the diagnosis
   • A face-to-face clinical evaluation documenting the symptoms and the diagnosis
   • For continued coverage after the initial period, documentation of adherence (usage data from the machine) and a follow-up visit showing benefit. This trips up more people than the initial setup does
   • For resupply, an order covering the replacement items
   You do not chase the paperwork; we do, and we tell you if something is missing.
4. Delivery or shipping. Delivered and set up across South Florida, or shipped across Florida, with the instructions you need and a phone number for the questions that come later.
5. Resupply, if it applies. Supplies that recur are tracked on the policy’s schedule. We check in before each shipment; nothing ships that you did not ask for. How automatic resupply works.

What Medicare looks for

CPAP + supplies is covered under Medicare policy LCD L33718, Positive Airway Pressure Devices for OSA. The policy sets out what the chart has to show; we read it against your documentation before we bill. The diagnoses it names include obstructive sleep apnea. How often the policy allows a replacement depends on the item: 1 every 3 months; 1 every 6 months; capped rental, 13 months; monthly, ongoing.

Policies change and plans differ; the link above is the current text. We do not publish allowances or quantity limits here because the number that applies to you depends on your plan and your chart. Ask us and we will tell you yours.

Products people order

The manufacturers’ own photographs, shown under our dealer agreements. Pick one to check coverage and order it; sizes and pack counts come next.

ResMedAirfit™ N30i Nasal CPAP Mask Replacement Small Frame with Medium Cushion, no Headgear14 sizes or packs · HCPCS A7034RespironicsDreamWear Full Face CPAP Mask with Small Cushion, Small and Medium Frames & Headgear12 sizes or packs · HCPCS E0601RespironicsDreamWear Nasal CPAP Mask with Cushions, Large Frame and Headgear12 sizes or packs · HCPCS E0601Philips RespironicsDreamWear Silicone Pillow Mask with large cushion, small frame and headgear9 sizes or packs · HCPCS E0601Fisher & PaykelFisher & Paykel Headgear for Eson 2, Small8 sizes or packs · HCPCS A7035ResMedAir Fit F30i Full Face Frame System (standard frame, small cushion)6 sizes or packs

All respiratory & oxygen product families

Brands we carry

ResMed, Philips Respironics, Fisher & Paykel, Drive Medical, Hudson RCI, Roscoe Medical.

Questions people ask

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