How to order enteral nutrition with Scotts

How it works, step by step

1. Tell us what you need. Call (800) 304-7030, start in the order wizard, or have your clinician send a referral with the documents attached. If you already use a product, the manufacturer code on the box is the most useful thing you can give us: it settles size, style and fit without guesswork.
2. We verify your benefits first. Medicare Part B, Florida Medicaid, Medicare Advantage and most commercial plans. Before anything ships you hear what the plan covers and what your share is, and if it is not covered we say so and quote a private-pay option instead.
3. We collect the order and the documentation from your prescriber. For enteral nutrition that usually means:
   • A written order stating the formula, the daily volume or calories, and the route (pump, gravity, bolus)
   • Documentation of why oral intake is not sufficient — enteral coverage under Medicare is a prosthetic-device benefit and turns on documented impairment, not simply poor appetite
   • The tube type and size, and the date it was placed
   • For pediatric patients, weight and growth documentation
   You do not chase the paperwork; we do, and we tell you if something is missing.
4. Delivery or shipping. Delivered and set up across South Florida, or shipped across Florida, with the instructions you need and a phone number for the questions that come later.
5. Resupply, if it applies. Supplies that recur are tracked on the policy’s schedule. We check in before each shipment; nothing ships that you did not ask for. How automatic resupply works.

What Medicare looks for

Enteral nutrition (J-C only) is covered under Medicare policy LCD L38955, Enteral Nutrition. In plain words, the chart has to show this: Requires a permanent non-function or disease of the structures that normally permit food to reach the small bowel, OR a disease of the small bowel impairing absorption. The diagnoses it names include gastrostomy status, intestinal malabsorption, dysphagia, malignant neoplasm of oesophagus. Resupply under the policy is monthly, ongoing.

Policies change and plans differ; the link above is the current text. We do not publish allowances or quantity limits here because the number that applies to you depends on your plan and your chart. Ask us and we will tell you yours.

Products people order

The manufacturers’ own photographs, shown under our dealer agreements. Pick one to check coverage and order it; sizes and pack counts come next.

Applied Medical TechnologiesBalloon Mini ONE® Button 14FR, 1.5cm7 sizes or packsNestleBOOST Very High Calorie (VHC), chocolate, 8 oz4 sizes or packs · HCPCS B4034NestleBoost Kid Essentials 1.0 Balanced Drink, vanilla vortex, 8 oz3 sizes or packs · HCPCS B4034NestleFibersource High Nutrition Tube Feeding Formula, unflavored, 1500ml3 sizes or packs · HCPCS B4034NestlePeptamen Junior 1.0 Complete Peptide-Based Formula, strawberry, 250 ml3 sizes or packs · HCPCS B4034NestleBoost Glucose Control Nutritional Drink, rich chocolate, 8 oz2 sizes or packs · HCPCS B4034

All nutrition product families

Brands we carry

Abbott Nutrition, Nestlé Health Science, Kendall, Covidien, Medline.

Questions people ask

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