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Personal injury — supplies on LOP

Medical equipment on a Letter of Protection

For personal-injury attorneys and their clients: we supply and deliver the equipment an injured client needs now, on a Letter of Protection, with documentation built for the case file.

⚖ For personal-injury practices ✓ Case-file-grade documentation

DME on Letters of Protection for personal-injury clients in South Florida — wheelchairs, hospital beds, bracing and recovery supplies delivered by Scotts Medical Supply, Boca Raton FL, with audit-ready documentation.

The problem an LOP solves

An injured client needs a wheelchair, a hospital bed, bracing or recovery supplies now — not when the case resolves. Health coverage may be disputed, exhausted or entangled with the claim. A Letter of Protection lets us supply the equipment immediately, with payment protected out of the eventual resolution under the terms of the letter, so the client’s recovery does not wait on the litigation.

Tell us about the case

A few contact details and what the client needs. We call your office back, confirm what we can supply on the LOP, and set out the process plainly. No client information is needed at this stage.

What we supply on LOP

The equipment injury cases actually need: wheelchairs and transport chairs, hospital beds with rails and mattresses, walkers and knee scooters, orthopedic bracing, TENS units and electrodes, bath safety, patient lifts, and the ongoing supplies — wound care, urological, incontinence — that serious injuries create. Delivered and set up in the client’s home, with the caregiver trained on anything mechanical.

What the file gets

  • A signed delivery receipt for every item, with serial numbers on equipment.
  • The prescription and the medical-necessity documentation behind each item.
  • Photographs of delivered equipment where relevant.
  • An itemized record of everything supplied, by date — available to your office on request as the case develops.
  • Rental tracking and pickup records where equipment is temporary.

This is the same audit-grade record we keep for workers’ compensation carriers — a file that may be examined years later is the working assumption, not the exception.

How it works

1

Your office sends the LOP and the order

The Letter of Protection signed per your practice’s form, plus the treating physician’s order for the equipment. Fax or call — we will tell you exactly what we need.

2

We supply now

Equipment is delivered and set up in the client’s home, supplies go on a schedule, and the client has our number for anything that breaks or changes.

3

Payment waits for the case

We hold our charges against the resolution under the terms of the letter. The commercial terms are agreed with your office directly and plainly — call us and we will set them out rather than describing them vaguely on a web page.

Healthcare providers: treating physicians on injury cases: send the order and chart notes as usual and tell us it is an LOP matter with the attorney’s contact. Fax the order and chart notes to (800) 594-1226, call (800) 304-7030, or take the six-minute virtual in-service.

Frequently asked questions

Do you also handle auto-accident (PIP) cases?
Florida is a no-fault state and injury equipment often sits between PIP benefits, health coverage and the liability claim. Tell us the situation and we will tell you plainly which route we can supply under and what we need from your office.
Does the client pay anything up front?
Under a Letter of Protection, our payment is protected out of the case resolution under the terms of the letter. What the client owes and when is defined by the letter itself — we put the terms in writing with your office before anything ships.
What if the client needs the equipment long term?
Rentals convert or extend, supplies stay on schedule, and the record keeps building either way. Tell us how the case is developing and we will match the arrangement to it.
Can you support the damages record?
We document what was supplied, when, on whose order and why — delivery receipts, serial numbers, photographs and the medical-necessity paperwork. What that record proves is your argument to make; our job is that it is complete and accurate.
Which areas do you cover?
Delivered and installed equipment covers Palm Beach and Broward counties; shipped supplies go anywhere in Florida. Ask us about anything further out and we will give you a straight answer.

Put one case in front of us

Call and we will set out the LOP process plainly, in writing, before you commit to anything.

Coverage is never automatic: whether any plan pays depends on your diagnosis, your eligibility, medical necessity and the documentation in your medical record, and we verify it for the person in front of us before anything ships. This page is general information, not a coverage determination and not medical advice. We do not publish coverage amounts or fee-schedule figures on this site — call us and we will quote your actual benefit. Brand names are trademarks of their respective owners. This page describes a supply arrangement, not legal services, and nothing here is legal advice. Terms of any Letter of Protection are set by the letter itself as agreed with the attorney’s office.