Contact us
One number reaches a team that can see your order. Referrals and authorizations are processed around the clock; our office is staffed Monday to Friday.
How to reach us
- Phone
- (800) 304-7030 — patients, caregivers and providers.
- Fax
- (800) 594-1226 — prescriptions, chart notes and referral paperwork.
- intake@scottsmedsupply.com
- Hours
- Mon–Fri 9:00 AM – 5:00 PM ET · Sat & Sun closed · Referrals & authorizations processed 24/7
Please do not send detailed medical information by email or fax to a number you have not confirmed with us. Email is not a secure channel. If you need to send clinical records, call us and we will tell you the right way to do it.
Where we are
- Business address
- 1746 Costa Del Sol, Boca Raton, FL 33432-1747
- Mailing address
- PO Box 1484, Boca Raton, FL 33429-1484
- Service area
- Palm Beach County and Broward County for delivery and setup; shipped supplies statewide in Florida. See the full area →
We are a delivery-based supplier: we bring equipment to you and ship recurring supplies. Please call before visiting rather than arriving unannounced — it is the fastest way to get what you need.
Providers and facilities
The fastest route for a referral is fax (800) 594-1226 or phone (800) 304-7030. Include the order, the diagnosis, and the chart notes that support medical necessity — sending those together is the single biggest thing that shortens turnaround.
Our online tools
These are the public tools that remain in service. Signature requests arrive as private, expiring links sent directly by our staff.
- intake.scottsmedsupply.com — patient onboarding and consent forms
- shop.scottsmedsupply.com — retail and private-pay orders
- walkers.scottsmedsupply.com — walker closet kiosk for facility partners
A note about this page
This page has no web form on purpose. Anything you type into a form on a website can end up in places you did not intend, and health information deserves better than that. Call us, and a person who can see your record will help you.