Contact us
Contact us
One number reaches a team that can see your order. Referrals and authorizations are processed around the clock; our office is staffed Monday to Friday.
Family owned in Boca Raton since 2014 · Medicare-enrolled, NPI 1831505007 · delivery across Palm Beach, Broward and Miami-Dade
Ways to reach us
Call
(800) 304-7030 — patients, caregivers and providers, Monday to Friday.
EZ Bill Pay
Pay your bill online — secure card payment.
Order online
Complete our secure order form anytime.
info@scottsmedsupply.com (general inquiries — please, no health details by email).
Fax
(800) 594-1226 — prescriptions, chart notes and referral paperwork, monitored 24/7.
Visit / mail
1746 Costa Del Sol, Boca Raton, FL 33432-1747
Please do not send detailed medical information by email or fax to a number you have not confirmed with us. Email is not a secure channel. If you need to send clinical records, call us and we will tell you the right way to do it.
Find us & service area
Business address: 1746 Costa Del Sol, Boca Raton, FL 33432-1747
Mailing address: PO Box 1484, Boca Raton, FL 33429-1484
Service area: Palm Beach, Broward and Miami-Dade counties for delivery and setup; shipped supplies statewide in Florida. See the full area →
We are a delivery-based supplier: we bring equipment to you and ship recurring supplies. Please call before visiting rather than arriving unannounced — it is the fastest way to get what you need.
Hours
Mon–Fri 9:00 AM – 5:00 PM ET · Sat & Sun closed · Referrals & authorizations processed 24/7
Healthcare providers
The fastest route for a referral is fax (800) 594-1226 or phone (800) 304-7030. Include the order, the diagnosis, and the chart notes that support medical necessity — sending those together is the single biggest thing that shortens turnaround. See what we need for each equipment category →
Our online tools: intake.scottsmedsupply.com (patient onboarding and consent forms) · shop.scottsmedsupply.com (retail and private-pay orders) · walkers.scottsmedsupply.com (walker closet kiosk for facility partners). Signature requests arrive as private, expiring links sent directly by our staff.
Get Scotts updates
Occasional email about new products and services — a double opt-in list: submitting this form sends you a single confirmation email, and you are not subscribed until you click the link inside it.
Every email we send has an unsubscribe link, and unsubscribing is honored the first time. We do not sell or share the list, and we do not send health information by email.
A note about this page. The newsletter box above asks for an email address and nothing else, and it is the only form on this page — on purpose. A general contact form is the wrong place for health details, so this page does not collect any. When you are ready to start an order, use the dedicated order form, which is built for exactly that job — or call us, and a person who can see your record will help you with anything about your care, your order or your coverage.
Let’s get you taken care of
Call us, or start the order form and we will handle the rest.