How to order daily living aids with Scotts

How it works, step by step

1. Tell us what you need. Call (800) 304-7030, start in the order wizard, or have your clinician send a referral with the documents attached. If you already use a product, the manufacturer code on the box is the most useful thing you can give us: it settles size, style and fit without guesswork.
2. We verify your benefits first. Medicare Part B, Florida Medicaid, Medicare Advantage and most commercial plans. Before anything ships you hear what the plan covers and what your share is, and if it is not covered we say so and quote a private-pay option instead.
3. We collect the order and the documentation from your prescriber. For daily living aids that usually means:
   • Most daily living aids are not covered by insurance — they are classed as convenience or self-help items rather than durable medical equipment
   • Some Medicare Advantage plans have an over-the-counter allowance that covers them. It is worth checking, because a lot of people have this benefit and never spend it
   • For private pay, no prescription is needed
   You do not chase the paperwork; we do, and we tell you if something is missing.
4. Delivery or shipping. Delivered and set up across South Florida, or shipped across Florida, with the instructions you need and a phone number for the questions that come later.
5. Resupply, if it applies. Supplies that recur are tracked on the policy’s schedule. We check in before each shipment; nothing ships that you did not ask for. How automatic resupply works.

What Medicare looks for

Seat lift mechanism is covered under Medicare policy LCD L33801, Seat Lift Mechanisms. In plain words, the chart has to show this: Severe arthritis of hip/knee or severe neuromuscular disease. completely incapable of standing from a regular chair. walks once standing (a patient who transfers to a wheelchair does not qualify). The diagnoses it names include osteoarthritis of hip, osteoarthritis of knee, neuromuscular disease (hereditary neuropathy). Resupply under the policy is one-time purchase.

Patient lift + sling is covered under Medicare policy LCD L33799, Patient Lifts. In plain words, the chart has to show this: Covered when transfer between bed and chair, wheelchair or commode is required AND without the lift the patient would be confined to bed. The record must show that transfer needs more than one person or is unsafe without it — "difficulty transferring" on its own is routinely denied. The diagnoses it names include paraplegia / quadriplegia, reduced mobility, need for assistance with personal care, weakness. Resupply under the policy is one-time purchase.

Policies change and plans differ; the link above is the current text. We do not publish allowances or quantity limits here because the number that applies to you depends on your plan and your chart. Ask us and we will tell you yours.

Products people order

The manufacturers’ own photographs, shown under our dealer agreements. Pick one to check coverage and order it; sizes and pack counts come next.

Drive MedicalHand Held Reacher, 26.5"4 sizes or packsPerformance HealthGood Grips Weighted & Bendable Fork3 sizes or packsPerformance HealthSuper Grip Tape - Red3 sizes or packsPerformance HealthReacher 26" Folding3 sizes or packsPerformance HealthSure Grip Utensils - Knife - 8"L3 sizes or packsPerformance HealthVertical Palm Self-Handle Teaspoon3 sizes or packs

All daily living & fall prevention product families

Brands we carry

Sammons Preston, Performance Health, Drive Medical, Stander, Compass Health.

Questions people ask

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