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Wound care & lymphedema clinics

You write for a specific dressing or a specific garment because the specifics are the treatment. Our job is that the specific thing is what arrives.

Two ways to send us a referral

Fax (800) 594-1226 — monitored around the clock; new faxes are pulled into our intake queue automatically.
Call (800) 304-7030 — we will take the order over the phone and send you the paperwork to sign.

Send the order and the supporting chart notes together. That single habit shortens turnaround more than anything else either of us can do.

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Why wound and lymphedema clinics use us

  • Depth where substitution hurts. 517 wound care items and 787 compression items — foams, alginates, hydrocolloids, silver and collagen dressings, NPWT consumables, and the full gradient range in garments. Send the manufacturer code and that is what ships.
  • Authorized dealer for Haddenham, Medi, Jobst and Sigvaris — so a garment specified from those makers can be supplied as written, including custom-measured garments and adjustable wraps.
  • Documentation support that matches how coverage actually works. Surgical dressing quantities are derived from wound size, count and change frequency; garment coverage turns on diagnosis and measurements. We tell your office exactly which sentence is missing, immediately — not three weeks later.
  • Resupply matched to the change frequency you ordered, adjusted when your orders change, so patients are not rationing dressings at the end of the month.

The lymphedema compression benefit

Medicare now has a Part B benefit for lymphedema compression garments and wraps under the Lymphedema Treatment Act. It turns on a documented lymphedema diagnosis, an order, and the treating clinician’s measurements, with set quantities per period. We handle the supply side of that paperwork and flag what the chart still needs. Patient-facing overview: compression & lymphedema care; measuring guidance: how to measure.

What an order needs

  • Dressings: type, size and change frequency, plus the wound documentation — location, type, stage or grade, measurements, exudate level — that the quantities are derived from.
  • Garments: compression class in mmHg, garment style, the limb, the diagnosis, and current limb measurements.
  • NPWT: which consumables you need from us and who supplies the pump, so nothing falls between the two.
  • As wounds change: updated measurements — plans reassess quantities against current wound size, and stale measurements stall resupply.

Frequently asked questions

Can you actually match what we specify?
That is the point of stocking 517 wound care items and 787 compression items. Send the order with the manufacturer and product code and we supply that item, not a category equivalent. If something is genuinely unobtainable we say so and propose the alternative to you, not to the patient.
Do you handle NPWT?
We supply NPWT dressings, canisters and consumables. Whether the pump comes from us or from the clinic depends on the arrangement — tell us which and we will work to it.
Who measures for garments?
Your clinician’s measurements govern — taken first thing in the morning before swelling builds. Where a patient is measuring at home we walk them through it and send the measuring guide, and we flag anything that looks inconsistent before ordering.
How fast do supplies move?
Stocked supply items move quickly. Anything needing prior authorization moves at the speed of the plan — we file the same day and chase it, but the plan sets the clock. We will always tell you which of the two you are in.

Not sure where to start?

Call us and tell us what happened — a surgery, a new diagnosis, a discharge date, a supply you keep running out of. We will tell you what is usually needed, check your benefits, and ask your prescriber for the order if you do not have one yet.