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Home › About
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About Scotts Medical Supply

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A family-owned durable medical equipment supplier in Boca Raton, Florida — enrolled with Medicare since 2014 and built around the supply lines patients depend on month after month.

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Who we are

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Scotts Medical Supply is a durable medical equipment and medical supplies company operating out of\nBoca Raton, Florida. We have been enrolled as a Medicare supplier since 2014, and we are family owned\n— the same people have been answering the phone for a decade.

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Our catalog is 5,492 items and it is weighted, deliberately, toward the recurring supply lines:\nostomy, compression, wound care, urological, respiratory, incontinence and enteral nutrition. Those are the\npatients who get let down most often, because they need someone dependable every month rather than once.

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Company identifiers

Every figure below is on file with CMS or the State of Florida and can be verified independently.

Legal nameSCOTTS MEDICAL SUPPLY INC.
Doing business asScotts Medical Supply
NPI1831505007 — active since 2014-07-08 (verify in the NPPES registry)
Taxonomy332B00000X — Durable Medical Equipment & Medical Supplies
Florida license2015082322
Business address1746 Costa Del Sol, Boca Raton, FL 33432-1747
Mailing addressPO Box 1484, Boca Raton, FL 33429-1484
Phone(800) 304-7030
Fax(800) 594-1226
Emailintake@scottsmedsupply.com
Authorized officialGiselle Charles
HoursMon–Fri 9:00 AM – 5:00 PM ET · Sat & Sun closed · Referrals & authorizations processed 24/7
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What we actually do

  • Stock and ship the recurring supply lines — ostomy, urological, wound care, incontinence, enteral nutrition and CPAP resupply, on a schedule we track for you.
  • Deliver and set up home equipment — hospital beds, wheelchairs, walkers, pressure mattresses, lifts and bath safety, across Palm Beach and Broward.
  • Verify insurance before anything ships — coverage, patient responsibility, and whether prior authorization is required.
  • Chase the paperwork — we ask your prescriber for the order, the chart notes, or the face-to-face documentation your plan wants, so you do not have to.
  • Take referrals around the clock — by fax or phone.
  • Support same-day discharge — our walker and nebulizer closets let a facility issue equipment at the bedside and let the insurance work follow.
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Standards we operate under

Accreditation line goes here — do not publish this page until it is filled in.
Scotts has been confirmed verbally as accredited by The Compliance Team, and this is where that belongs. It is deliberately left blank because the certificate itself has not been seen. To complete it, drop in: the accrediting organization exactly as named on the certificate, the accreditation number, the accredited product and service scope (Medicare supplier standard 25 ties billing privileges to the specific lines accredited), and the expiry date. Then remove this box. Until then no accreditation claim appears anywhere on this site.

As an enrolled Medicare DMEPOS supplier we are bound by the CMS supplier standards at 42 CFR 424.57(c) — including the requirement to disclose those standards to every beneficiary we supply a Medicare-covered item to. Read the supplier standards →

We handle protected health information under HIPAA. Our Notice of Privacy Practices explains what we collect, who we share it with, and the rights you have over it.

If something goes wrong, we want to hear it directly. Our complaints and grievance process tells you how to raise an issue and what happens next.

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Not sure where to start?

Call us and tell us what happened — a surgery, a new diagnosis, a discharge date, a supply you keep running out of. We will tell you what is usually needed, check your benefits, and ask your prescriber for the order if you do not have one yet.

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