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Incontinence supplies

236 incontinence items — briefs, pull-ons, pads, liners and underpads across the full size and absorbency range, delivered discreetly.

✓ We verify your benefits first 🚚 Delivered or shipped

Incontinence supplies in Palm Beach County — adult briefs, pull-ons, pads and underpads from First Quality, TENA, Tranquility and Medline, shipped discreetly across Florida by Scotts Medical Supply.

Nobody wants to have this conversation, which is exactly why so many people end up with the wrong product. Sizing and absorbency are not interchangeable: a brief that is too big leaks at the leg, one that is too small leaks at the waist, and a pad rated for light bladder leakage will not manage overnight.

We stock 236 incontinence items so we can fit the product to the person, and we ship in plain packaging.

What we stock

  • Adult briefs (tab-style) in all sizes including bariatric
  • Protective underwear and pull-ons
  • Bladder control pads, liners and male guards
  • Booster pads for overnight capacity
  • Underpads and chux for bed and chair protection
  • Reusable and washable products
  • Barrier creams, cleansers and perineal wipes
  • Skin protectants for incontinence-associated dermatitis

Brands

We stock, among others: First Quality, TENA, Tranquility, Medline, McKesson, Personal Care Products, Salk. All brands we carry →

Brand availability changes. If your clinician specified a product, give us the manufacturer reference number and we will source that item rather than substituting an equivalent.

Is it covered?

Most of what we supply is a Medicare Part B benefit, and most Florida commercial plans and Medicare Advantage plans cover it too, when it is medically necessary and your prescriber has documented why you need it. Coverage is never automatic: it depends on your diagnosis, your plan, and what is written in your chart.

What we do about it: before we deliver your incontinence supplies, we verify your benefits, tell you what your plan says your share will be, and chase any missing paperwork with your prescriber. If your plan will not cover it, we say so up front and quote you a private-pay price instead.

We are enrolled with Medicare as a DMEPOS supplier and we accept Florida Medicaid, Medicare Advantage, and a broad list of commercial plans — see the full list.

We do not publish coverage amounts or fee-schedule figures on this site. Allowables differ by state, by plan and by year, and a number that is stale or from the wrong jurisdiction is worse than no number at all. Call us and we will quote your actual benefit.

What your order needs

Sending these together is the single biggest thing that shortens turnaround. Missing documentation, not policy, is what stalls most orders.

  • Coverage for incontinence supplies varies enormously by plan. Medicare Part B generally does not cover absorbent incontinence products; Florida Medicaid and some managed-care and long-term-care plans do, with a prescription and documentation
  • A written order and documentation of the underlying cause of incontinence, where the plan covers it
  • The quantities you actually use per day — be honest about this, as under-ordering is the most common cause of people running short

Providers: fax to (800) 594-1226 or call (800) 304-7030. If something is missing we will call your office rather than sitting on it.

Frequently asked questions

Does Medicare pay for adult diapers?
Generally no — absorbent incontinence products are usually not a Medicare Part B benefit. Florida Medicaid and some Medicare Advantage and long-term-care plans do cover them. We check yours and tell you straight, rather than letting you find out from a bill.
How do I work out the right size?
Size on hips and waist, not on body weight. And absorbency should match your heaviest need, not your average — most people size for daytime and then have a problem overnight. Booster pads solve that. Our sizing guide →
Is the packaging discreet?
Yes. Plain outer boxes, no product description visible.
My skin is getting sore.
Incontinence-associated dermatitis is common and preventable: change promptly, clean gently, and use a barrier cream. We supply all of it. If the skin is broken, get it looked at — that is a wound, not a rash.
Do I need a prescription?
For anything billed to Medicare, Medicaid or a commercial plan, yes — and most plans also want chart notes showing why you need it. If you do not have an order yet, we can request one from your prescriber.
How do I know what my plan will pay?
We verify it before we ship and tell you what we found, including your expected share. We do not publish coverage amounts on this site because they vary by plan, by state and by year.
How fast can I get it?
Private-pay and stocked supply items move quickly. Anything requiring prior authorization moves at the speed of your plan — we file it the same day and chase it, but the plan sets the clock.
Can you ship, or do you deliver?
Both. Recurring supplies ship to you anywhere in Florida. Equipment that needs setting up — beds, lifts, mattresses, chairs — we deliver and assemble across Palm Beach and Broward.

Not sure where to start?

Call us and tell us what happened — a surgery, a new diagnosis, a discharge date, a supply you keep running out of. We will tell you what is usually needed, check your benefits, and ask your prescriber for the order if you do not have one yet.