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Skilled nursing, assisted living & rehab facilities

Bulk referrals, priority processing, equipment closets on your unit, and asset tracking that survives an audit.

Two ways to send us a referral

Fax (800) 594-1226 — monitored around the clock; new faxes are pulled into our intake queue automatically.
Call (800) 304-7030 — we will take the order over the phone and send you the paperwork to sign.

Send the order and the supporting chart notes together. That single habit shortens turnaround more than anything else either of us can do.

What facility partners get

Priority processing — a route that does not put your discharge planner in the general phone queue.
Bulk referral handling by fax or portal, de-duplicated and confirmed individually.
Walker and nebulizer closets stocked on your unit for same-day discharge issuance.
Serial-level asset tracking on rented equipment, with scheduled pickup and return.
Documented delivery with signed proof of delivery and photographs where relevant.
Rental-to-purchase conversion handled rather than left to drift.

Residents who transition between settings

The point where supply most often breaks is a transition — hospital to SNF, SNF to home, home to ALF. Each handoff loses a piece of documentation and someone runs out of catheters.

Tell us about the transition when it happens and we will carry the supply record across rather than starting again.

Equipment returns and biohazard clearance

We schedule pickup of rented equipment, handle cleaning and clearance, and confirm the return against the asset record so items do not stay on your census after the resident has gone.

Frequently asked questions

Can we hold stock on the unit?

That is what the closets are for — walkers and nebulizers issued at the bedside with the insurance work following. See the closets page.

Do you invoice the facility or the resident's plan?

Depends on the item and the setting, and getting it wrong creates a reconciliation nobody wants. Tell us the payment arrangement at the point of order.

Can we get a report of everything you have supplied us?

Yes — by resident, by period, or by equipment type. Ask.

Not sure where to start?

Call us and tell us what happened — a surgery, a new diagnosis, a discharge date, a supply you keep running out of. We will tell you what is usually needed, check your benefits, and ask your prescriber for the order if you do not have one yet.

Call (800) 304-7030 Send a message See accepted plans