Service area, Florida
Durable medical equipment in Hialeah
Hialeah and the surrounding northwest Miami-Dade communities — dense, older housing, and one of the most Spanish-speaking cities in the United States.
✓ Delivery & in-home setup 🚚 Supplies shipped on scheduleDurable medical equipment and medical supplies delivered in Hialeah, Florida by Scotts Medical Supply — ostomy, compression, wound care, catheters, CPAP, incontinence, enteral nutrition, hospital beds, wheelchairs and bath safety. Medicare, Florida Medicaid and commercial plans. Call (800) 304-7030.
Serving Hialeah
Hialeah is one of the most densely populated cities in Florida and overwhelmingly Hispanic — Spanish is the working language of daily life here, not a secondary accommodation.
The housing is largely older and dense: small-lot single-family homes, duplexes and low- to mid-rise apartment buildings, many built decades ago with narrow stairwells, small or absent lifts and limited street parking. For anything larger than a walker, access is the question we need answered first.
Discharges and referrals
Discharges from Palmetto General Hospital and Hialeah Hospital are a regular part of what we schedule.
Hospitals and health systems are named here only to describe the geography we serve and the discharges we commonly schedule around. Naming a facility does not imply a contract, a partnership, an affiliation or preferred-supplier status with it, and none is claimed.
Areas we cover in Hialeah
Getting it into the building
Most failed deliveries in Broward and Miami-Dade are not clinical problems and not insurance problems. They are building problems — and every one of them is avoidable if we know about it before the van is loaded.
- Certificate of insurance. Many condo and HOA boards will not let a delivery vehicle past the gate without a COI naming the association. Requesting one takes us minutes; discovering we need one at your door costs you a delivery slot. Tell us the association name up front.
- Service lift booking. Larger buildings require the freight lift to be reserved, often in a fixed window and often not at weekends. A hospital bed will not go up a passenger lift.
- Loading dock hours. Frequently a narrow weekday window. If it closes at 3pm we need to know that, not find out at 3:05.
- Gate and guardhouse clearance. Gated communities need the delivery listed in advance with the driver's details.
- Doorway and turn measurements. Older buildings especially — a bed frame that clears the lift may not clear the turn out of it.
- A phone that gets answered. The most common cause of a failed delivery anywhere.
Give us the building name and the association when you order and we will do the access work before the delivery is scheduled, not after one fails.
Hurricane season and powered equipment
Broward and Miami-Dade sit in the highest-exposure part of the state, and the coastal strip is in the first evacuation zones to be called. If your equipment plugs in — CPAP, nebulizer, feeding pump, alternating-pressure mattress, power wheelchair — that is a plan you need to have made in June, not on the day the cone shifts.
Register with your county emergency management Special Needs Registry in advance, know whether your device runs from a battery, and keep two weeks of consumables where you can reach them. If a storm is forecast and your resupply is due that week, call us early — we would far rather ship you ahead of schedule than fail to ship you at all.
Language
Tell us at the start of the call which language you would rather use and we will tell you honestly what we can offer. Getting a catheter size, a dressing schedule or a machine setting half-understood is not an acceptable outcome, and we would rather arrange something than let you struggle through in English.
Needs Florida sourcing before publish: Scotts' Spanish / Haitian Creole service capability is UNVERIFIED and is therefore not claimed anywhere on this page. This is the single highest-value unanswered question for the Broward and Miami-Dade ad markets: Hialeah is overwhelmingly Spanish-speaking and North Miami is a major Haitian Creole-speaking community, and a competitor who can say it truthfully will win those clicks. Confirm which languages staff actually speak, whether an interpreter line is contracted, and whether any written materials are translated — then this copy can be replaced with a real claim.
Worth knowing
Older dense housing is where we most often need to send a smaller vehicle or crew a job differently. Tell us about stairs, lift size and parking when you order.
What we bring to Hialeah
- A 5,492-item catalog weighted toward the recurring supply lines — 993 ostomy, 787 compression, 517 wound care, 425 urological, 407 respiratory, 180 enteral.
- Delivery and in-home setup for beds, mattresses, lifts, wheelchairs and bath safety.
- Automatic resupply with confirmation before every shipment.
- Insurance verified before we ship — Medicare, Florida Medicaid, Medicare Advantage, commercial plans and workers’ compensation.
- Referrals accepted around the clock by fax (800) 594-1226 or phone (800) 304-7030.
- Hurricane planning for anyone whose equipment needs electricity — which in Florida is not optional.
Frequently asked questions
Do you charge for delivery in Hialeah?
How quickly can you get here?
Can you ship instead of delivering?
What insurance do you take in Hialeah?
Not sure where to start?
Call us and tell us what happened — a surgery, a new diagnosis, a discharge date, a supply you keep running out of. We will tell you what is usually needed, check your benefits, and ask your prescriber for the order if you do not have one yet.